How to Reset Eufy Camera?: A Complete Step-by-Step Guide

To reset your Eufy camera, locate the Sync/Reset button and press and hold it for about 10–15 seconds until you hear a beep or see the LED indicator change. Release the button, wait for the camera to restart, then set it up again using the Eufy Security app. 

Should your Eufy camera become problematic and either goes offline or refuses to connect to Wi-Fi, performing a reset would usually be the easiest way out. Regardless of whether you need to fix some connectivity issues with the application or just want to prepare your device for resale, learning how to factory reset Eufy camera will prevent you from spending hours on unnecessary complications.

Why Reset Your Eufy Camera?

Before discussing the process, it would be best to know when a factory reset is indeed needed. Here are some common scenarios wherein someone might look up how to do a factory reset eufy camera:

• The camera appears offline even though you have an active internet connection
• You will use another Wi-Fi router/network
• The app doesn’t sync with your device
• The device is for sale, gift, or reuse
• Constant lagging, freezing, or connectivity problems
• Forgot Eufy user account connected to the device

The process of resetting an eufy camera brings back your device to its factory settings, thus eliminating all customized settings.

Two Ways to Reset an Eufy Camera

These are the two basic methods: reset via the app or via the button. Here’s how you do it.

Method 1: Reset Eufy Camera Using the App (Recommended)

It is the easiest and most convenient way to reset the camera.

1. Launch the Eufy Security app on your phone.
2. Log in to your Eufy account using your email address and password.
3. Choose the particular camera that you wish to reset from the list of devices.
4. Click on the Settings (gear icon).
5. Move further down and select Advanced Settings or Device Settings.
6. Choose Remove Device or Reset Device based on your model type.
7. Click OK when asked to confirm the selection.
8. After removal, continue the process through in-app guidance to add the device once again and set it up, along with Eufy setup wifi steps.

This approach takes care of the eufy camera reset wifi settings process, helping clear the old network credentials so you can input new ones during the setup process.

Method 2: Reset Eufy Camera Using the Physical Button

However, if the app is unresponsive, the camera is not connected to Wi-Fi, or if you don’t have any more access to the previous account used to log into the camera, you can perform the process manually without using the app.

1. Find the location of the reset button in your camera. The reset button is normally a tiny hole found on the rear, bottom, or sides of the device. 
2. Using a paper clip or SIM ejector tool, push down the reset button.
3. Hold it for 10 to 15 seconds, till the camera gives a beep or changes its status LED light.
4. After that, release the button and wait for the camera to reboot. This may take from 1 to 2 minutes.
5. After rebooting, the camera will be in pairing mode and can be paired for a new Eufy wifi.

This will be your go-to solution if you are unsure how to reset your eufy camera to factory settings without an app, especially if you forgot your login password or purchased a second-hand camera.

How Many Types of Eufy Camera Reset?

Before you reset anything, it’s good to know there are two reset choices, and they act a little differently.

Soft Reset

A soft reset is basically a quick restart, the camera comes back up again without removing any saved settings or preferences.

Steps:

• Unplug the camera from the power source.
• Wait around 30 seconds.
• Plug it back in.
• Let the camera reconnect and settle.

This approach usually clears those temporary software hiccups, and it should not touch your configuration.

Hard Reset (Factory Reset)

A hard reset, sometimes called factory reset, will wipe the camera settings and put everything back to the default state.

Pick the hard reset if:

• You’re dealing with issues that keep coming back.
• You forgot your current settings.
• You’re moving the device to someone else or changing ownership.
• The camera still won’t reconnect even after the basic troubleshooting steps.

How to Reset Eufy Camera Wi-Fi Settings Only?

Sometimes the solution does not require resetting the entire camera; all that is needed is to change the Wi-Fi network. In this scenario:

1. Launch the Eufy app, and access the Eufy login menu.
2. Pick “Wi-Fi Settings” or “Network Settings.”
3. Click “Change Network” or “Reconnect.”

However, if you don’t find this option in your device, eufy camera reset wifi using the button will be your next best solution.

Troubleshooting: Eufy Camera Offline After Reset

It’s possible that the problem of the eufy camera being offline will remain even after the reset. Let’s see why this happens and what can be done about it:

• Poor Wi-Fi connection: Put the camera closer to your router or get a Wi-Fi booster.
• Wrong frequency band: Most Eufy cameras don’t work on 5GHz but only 2.4GHz.
• Outdated firmware: Upgrade the camera’s firmware using the app when it connects again.
• App problems: Close and relaunch the Eufy app or reinstall it.
• Router issues: Turn off MAC address filtering or guest network segregation while you are setting up the camera.

However, in case none of the above solutions resolve your problem, reach out to Eufy customer service, as there might be an issue with the hardware itself.

Final Thoughts

Having the knowledge on how to properly reset Eufy camera gives you power when connection issues arise. You can perform a soft reset for your camera if the connection problem is just about that, but if it’s more serious than that, then go for the hard factory reset. It’s not difficult to reset your eufy camera, and it will only take a few minutes.